Factors influencing use of virtual private networks over traditional wide area networks by decision-making technology managers
Jim Mirabella, Danielle L. Babb · 2004
The research presented in this dissertation offers an understanding of the reasons technology managers choose to recommend or not recommend particular technologies, specifically Virtual Private Networks, to their organizations. The impact of perception related to security, reliability, cost savings and need are evaluated to understand the impact they have on decision-making. The study is based on a survey to a population of Information Technology professionals with the results showing clearly that all four issues correlate with a recommendation to recommend or not recommend the technology. The research clearly shows that security, reliability and cost-benefit are reasons technology professionals choose a solution and these topics will continue to be of utmost importance to executives, managers and vendors of equipment.