TECHNOLOGY AND ITS IMPLICATIONS FOR CURRENT ELECTRONIC MEETING SUPPORT APPLICATIONS
Carl M. Rebman, Milam W Aiken, Brian J. Reithel, Casey G. Cegielski · 2001
The concept of human speech interaction with computer comprehension has been around for many years. Many individuals find themselves frustrated with poor typing skills and having to memorize keyboard commands. As such, many are drawn to the promise of a new form of human-computer interaction that resembles our everyday, interpersonal experiences. This paper discusses speech recognition systems (SR) and its impact on current electronic meeting support applications. Specifically, this paper reports the results of an exploratory case study involving a comparison between a SR-Group Support System (GSS) and a keyboard-based GSS. Although SR respondents indicated some dissatisfaction with current accuracy and performance levels, most expressed a strong preference for the technology and indicated a strong willingness to engage in SR technology in the future. In addition the results provide evidence that SR technology is close to matching that of other current traditional methods. Overall, this study demonstrates the potential of SR systems and validates the need for future research in this area.