for Value Chain of Wireless Communication Network
Jihyun Yoo, Hyunju Lee, Yong Jin Park · 2004
Over the past few years mobile communication service providers lin d contents providers hllvc provided their subscribers with quite various services. And the communica tion networks bave accordingly formed a series of complex network technologies by generations (2G, IX, EV-DO, 3G, etc.). The value chain of simple pay-per-use system bas also been moving toward making new profits through diverse services like charge of used contents. To meet the increasingly high subscriber needs and to create new market needs, implement ing SQM (Sen'ice Quality Management) has become an essen tial research area. The industry started a debate on how to implement SQM function. In the data for implementing the SQM function there should be aU the relevant conditions re garding the subscriber calls. By providing detailed information of the caUs in nea r-real-time, service quality supervising and analyzing be tween the Network Managers and Service Providers, quality information supen'ising and managing between Network Managers and customers, and providing quality information between Network Managers and customers have been allowed.