Protecting Customers Online: Response from Pakistani Banks
Amir Manzoor · 2014
Phishing is a phenomenon that is affecting the financial industry worldwide. An increasing number of financial institutions, especially banks, are being targeted annually by phishing attack perpetrators. The objective of this study is to investigate the preparedness of Pakistani banks against phishing attacks. For this purpose, websites of licensed Pakistani banks offering online banking services were analyzed. The analysis showed that few banks providing online banking services to their customers provided phishing-related information to their customers and adopted anti-phishing measures. For banks not providing online banking services it was found that most banks didn't provide any phishing-related information to their customers.