Breaking Usability Rules to Enable Reflection
A.J. Quanjer, Maarten H. Lamers · 2014
We propose a different view on user interface design and argue that, when designing an interface to encourage reflection, usability rules should be intentionally broken. In our study one of the most influential lists of usability heuristics is evaluated and assessed for its applicability in the design of interfaces that emphasize reflection. We explore the impediments of these heuristics and rephrase some in a complementary or even contrary way that fits the design process of an interface that specifically encourages reflection. Author Keywords Interaction design; user interface design; reflective design; usability. ACM Classification Keywords H.5.3 Human-centered computing ~ Heuristic evaluations