WI/IAT 2003 Workshop on Applications, Products and Services of Web-based Support Systems
JingTao Yao, Pawan J. Lingras · 2003
Web-based support systems (WSS) concern multidisciplinary investigations which combine computer technologies and domain specific studies. Domain specific studies focus on the investigation of activities in a particular domain. Computer technologies are used to build systems that support these activities. Fundamental issues of WSS are examined, a framework of WSS is presented, and research on WSS is discussed. It is expected that WSS will be accepted as a new research area.