Designing Useable Forms: SUCCESS GUARANTEED
Robert Barnett · 2007
Between 80% and 100% of most business forms fail. Why is this so? How successful or UNsuccessful are your forms? Can forms be made to work? Can you GUARANTEE success? Many business managers and form designers just accept poorly filled out forms as a fact of life but this paper argues otherwise, making the point that there is NO excuse for creating forms that produce significant numbers of user errors.