Professional Practices: Use of Expert System in Providing Consulting Services
Suha Saif, Hasmeda Erna Che Hamid, Rasha Mahdi, Ali Al Abdulsalam, Jamaludin Ibrahim · 2014
In the past, consultancy was limited to human experts and once the expert dies or disappears all the expertise they have vanishes as well. With today’s high technology, IT has been involved in all life’s aspects, which made life easy and fast. This paper discusses how IT can increase the effectiveness of giving an expert advice within a particular field. It shows how IT expert systems become as alternative of human experts providing high quality and accurate information to achieve maximum potentials.