The Design and Development of Enterprise Partner and Support Portal
G B Suraksha, Krishna Gudi, Venkataravana Nayak · 2014
Speed, collaboration and innovation are key and compelling differentiators in the present-day economy to keep pace with the dynamic market place. Enterprises that can effectively harness the e-marketplace through one, comprehensive information hub complimented with high flexibility and easy accessibility to internal and external stakeholders are best positioned for growth and success. Addressing the diversity in information requirements across the enterprise is acentral challenge in enterprise content management. Enterprise informationportals (EIPs) hold promise in this regard, offering each user a gateway tocustomized and personalized content. In this paper, we propose a portals for partners of the enterprise which acts as a one stop shop for getting educate and awareness’ about the offerings of the company and also to have collaboration among the partners and support portal for customers of the enterprise for incident submission.