Factors Influencing Risk Acceptance of Cloud Computing Services in the UK Government
Gianfranco Elena, Christopher W. Johnson · International Journal on Cloud Computing Services and Architecture · 2015
Cloud Computing services are increasingly being made available by the UK Government through the Government digital marketplace to reduce costs and improve IT efficiency; however, little is known about factors influencing the decision making process to adopt cloud services within the UK Government.This research aims to develop a theoretical framework to understand risk perception and risk acceptance of cloud computing services.Study's subjects (N=24) were recruited from three UK Government organizations to attend a semi structured interview.Transcribed texts were analyzed using the approach termed interpretive phenomenological analysis.Results showed that the most important factors influencing risk acceptance of cloud services are: perceived benefits and opportunities, organization's risk culture and perceived risks.We focused on perceived risks and perceived security concerns.Based on these results, we suggest a number of implications for risk managers, policy makers and cloud service providers.