Requirements for Tools for Ambiguity Identification and Measurement in Natural Language Requirements Specifications.
Nadzeya Kiyavitskaya, Nicola Zeni, Luisa Mich, Daniel M. Berry · Iris (University of Trento) · 2007
Anyone who has built or remodeled a house and has developed or enhanced SW must have noticed the similarity of these activities.This talk describes some lessons about requirements engineering I learned while being a customer in a house building and two house remodeling.The biggest problem is to avoid very expensive requirements creep.The main lesson is the importance of the customer insisting on following a full requirements engineering process, including goal identification, requirements elicitation, analysis, and specification, and validation of the specification.A secondary lesson is that a customer has an important role in requirements engineering and he or she sometimes needs to learn that role.