Grounded Theory and User Requirements: a challenge for qualitative research
Supriya Singh, Kylie Bartolo · AJIS. Australasian journal of information systems/AJIS. Australian journal of information systems/Australian journal of information systems · 2005
We discuss the methodological implications of moving from grounded theory to user requirements for the design of information and communication technologies.This is a problem that is particularly acute for sociology, where theory is seen as a sufficient contribution to knowledge.Cultural theorists have potentially less of a problem moving from the cultural meaning of artefacts to design.The epistemological and methodological shifts are also narrower for the applied sciences.We submit the frameworks and sequencing of the open-ended interview need to be re-structured to ground both theory and user requirements.This is a sounder basis for detailing current and future user requirements from a social perspective.