Process Improvement Proposals in System Requirements Management - an Industrial Case Study
Åsa Karlsson, Urban Martinsson · 2001
Requirements engineering is the process of discovering, documenting and maintaining requirements. To manage this in a structured and repeatable manner, it is preferable to follow a process, with defined phases, activities and actors, instead of just relying on the employees’ competence and personal ability. C Technologies AB is a young company, developing technical advanced products containing both software and hardware. They are of the opinion that their current requirement engineering process could be improved to better serve their needs. Improving the process is the main goal for this thesis. In order to achieve this a survey of their current process has been conducted. Different process models have been studied and a process improvement proposal has been made. A database prototype that supports the using of the proposed process has also been developed. The process proposal defines actors, stakeholders, their participation and responsibilities. It also defines a number of phases and activities, which may be used in future requirement engineering at C Technologies. If the process is deployed C Technologies wants to be able to evaluate the process proposal. By using the GQM method a process evaluation plan has been produced, which defines the metrics that should be collected.