Envoys in electronic mail systems
Eric Gold · 1986
Envoys are electronic mail messages that make requests at remote electronic mailers. Envoys differ from conventional messages in that they might be routed to recipients that have not been specified, their requests can often be carried out with no human intervention, they can be modified as they move from mailer to mailer, and they return to the original sender to inform her what actions have been taken. An electronic mailer that supports envoys needs reasoning systems to determine the recipients of the envoy and handle the requests.