4.2.1 Business meets Systems Engineering: Facing and Handling Collaboration Challenges in Requirements Analysis
Timo Laudan, Axel Mauritz, Michel Tollenaere, Mickaël Gardoni · INCOSE International Symposium · 2009
Abstract Traditional requirements analysis models focused on system‐ and user interactions. Whereas, much effort – in particular industrial – is devoted to the logical breakdown, management, dissemination and proof on the level of implementation of requirements without being strongly connected to the organization and its business intents. Recent works focus on “front‐end negotiations”, i.e. early requirements analysis activities concerned with reconciling business problems, opportunities and high‐level product/system requirements. Literature shows that communication and coordination is challenging in conjunction with the visualization and representation of knowledge in a cross‐community/domain constellation of Business and Product Development (PD) teams concerned with early requirements analysis. In this context, we present our research results (within an empirical context) with emphasis on establishing interactivity structures and creating group‐awareness at the interface of Business and Systems Engineering (BSE). Our work articulates a knowledge‐driven concept that anchors a value‐oriented organization of intentional structures (i.e. business needs and expectations) and traces to engineering definitions (in our case with a focus on product/system requirements). In addition, this concept serves the organization, representation and deployment of BSE knowledge illustrating how to perform valuation and verification of intentional structures implemented in forms of specified product/system requirements.