Using computer technology to address the problem of cyberbullying
Robin A Cohen, Disney Yan Lam, Nitin Agarwal, Michael J. Cormier, J. Jagdev, Tan Jin, Madhur Kukreti, Jieyu Liu, Kamal Fahrulrazy Rahim, Romil Rawat, Wei Sun, D. Wang, Mike Wexler · ACM SIGCAS Computers and Society · 2014
The issue of cyberbullying is a social concern that has arisen due to the prevalent use of computer technology today. In this paper, we present a multi-faceted solution to mitigate the effects of cyberbullying, one that uses computer technology in order to combat the problem. We propose to provide assistance for various groups affected by cyberbullying (the bullied and the bully, both). Our solution was developed through a series of group projects and includes i) technology to detect the occurrence of cyberbullying ii) technology to enable reporting of cyberbullying iii) proposals to integrate third-party assistance when cyberbullying is detected iv) facilities for those with authority to manage online social networks or to take actions against detected bullies. In all, we demonstrate how this important social problem which arises due to computer technology can also leverage computer technology in order to take steps to better cope with the undesirable effects that have arisen.