Enabling physical collaboration in industrial settings by designing for embodied interaction
Daniel Fällman · 2003
We describe the efforts of bridging a fieldwork study which used ethnographic techniques at two industrial assembly sites into a functional prototype for service and maintenance work. The primacy of the human body and the mobile nature of such activity are put forward as important design incentives, which guides the design of the mobile support system. The situatedness in the physical world is proposed to enable service technicians to continue to collaborate in a way which is in line with their current work practice, permeated by physical collaboration, having presence in the world, and human-to-human interactions.