Software quality: the elusive target [special issues section]
Barbara Ann Kitchenham, Shari Lawrence Pfleeger · IEEE Software · 1996
If you are a software developer, manager, or maintainer, quality is often on your mind. But what do you really mean by software quality? Is your definition adequate? Is the software you produce better or worse than you would like it to be? We put software quality on trial, examining both the definition and evaluation of our software products and processes.