Interplay between User Experience Evaluation and System Development: State of the Art
Effie Lai‐Chong Law, Silvia Abrahão, Arnold P. O. S. Vermeeren, Ebba Þóra Hvannberg · Data Archiving and Networked Services (DANS) · 2012
User Experience (UX) is an emerging research area pertaining to as well as extending beyond the traditional usability. Issues in the realm of usability may be amplified in UX because of its larger scope. Four key non-orthogonal issues are: definition, modeling, method selection, and interplay between evaluation and development. Leveraging the legacy of a series of earlier workshops, I-UxSED 2012 aims to develop a deeper understanding of how evaluation feedback shapes software development, especially when experiential qualities such as fun, trust, aesthetic values are concerned. Is feedback on these fuzzy qualities less useful for problem prioritization or less persuasive for problem fixing? This and other challenging questions will be explored in I-UxSED 2012 that brings together researchers and practitioners from two communities - HCI and Software Engineering