When policies are better than plans
Thorsten Bohnenberger, Anthony Jameson · 2001
An intelligent user interface sometimes needs to present a sequence of related recommendations to a user, in spite of being uncertain in advance as to whether (and with what success) the user will follow each recommendation. There are potential advantages to the use of decision-theoretic planning methods which yield an optimal policyfor the situation-dependent presentation of recommendations. This approach is discussed with reference to an example involving route instructions given by an airport assistance system.