Developing single source documentation
Pamela Kostur · 2003
Writers often have to create documents for different audiences and for different media (e.g. paper, online, help, training). However, timelines and budgets for developing documentation are often tight. That means we have to find more efficient ways to develop documentation. One way is to consider single sourcing information for multiple users and media. While single sourcing takes more up-front planning, it can significantly decrease costs and development times once implemented.