Modelling the inter-subjective level of innovation
Frido Smulders, H.J. Bakker · International Journal of Technology Management · 2012
Disruptive innovation, by its very nature, is a social activity among a large diversity of collaborating actors. However, literature addressing social processes in innovation is scarce, especially on the micro-level of interactions between the innovating actors involved, the inter-subjective level. This paper focuses on closing this gap by investigating the social dimension of innovation. It first examines the literature looking for social processes described in some detail. It goes on to present two empirical studies that each investigated a different co-creational setting. One aimed to identify the basic social process between actors from NPD and manufacturing, whereas the other investigated the interaction process of idea development in a consultancy firm. The literature and the two studies helped conceptualise a framework of aspects representing the inter-subjective dimension of innovation. The paper concludes with ideas for future research which use the framework for more fundamental theorising on the phenomenon of (disruptive) innovating.