The use of guidelines in menu interface design: Evaluation of a draft standard
Flávio Antônio Miranda de Souza, Nigel Bevan · International Conference on Human-Computer Interaction · 1990
This paper reports a case study of the evaluation of the effectiveness of a draft standard containing human factors guidelines for menu interface design. Three designers were given a week to study the guidelines, before spending a day using the guidelines to redesign a menu interface. They were asked to justify their design in terms of the guidelines. The designers made errors or had difficulties with 91% of the guidelines. The cause of the errors and difficulties was analysed, which enabled recommendations for improvements to be made. Despite the difficulties with interpretation of the guidelines, the resulting interfaces only violated an average of 11% of the guidelines which could be assessed. It is concluded that it was difficult for the designers to integrate detailed design guidelines with their existing experience.