The 1984 Olympic Message System: a test of behavioral principles of system design
John D. Gould, Stephen J. Boies, Stephen E. Levy, John T. Richards, Jim Schoonard · Communications of the ACM · 1987
There was more than athletic talent being pressed to peak performance at the 1984 Olympic Games in Los Angeles. Behind the scenes, a multilingual Olympic Message System ran round-the-clock keeping more than 10,000 athletes and officials in contact with families and friends, both far and near.