Modelling the Information-Seeking Behaviour of Programmers - An Empirical Approach

Michael P. O’Brien, Jim Buckley · 2005

Information seeking has been recognised as a core subtask in software maintenance. This paper reviews, merges, and adapts existing information seeking models for different domains to propose a nonlinear information-seeking model for programmers involved in software maintenance. Talk-aloud data from two empirical studies of industrial programmers carrying out real software maintenance tasks is presented, to illustrate and validate (in part) this model.

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