The role of knowledge engineering in technology transfer
Beth W. Crandall, Gary A. Klein · IEEE Conference on Aerospace and Electronics · 2002
Knowledge elicitation techniques that can be used to capture technology-specific expertise for presentation to intended users have been developed. A variant of the critical incident method of knowledge elicitation is used to capture the important lessons learned during development and testing. Packaged as vicarious experiences, these lessons can be transferred along with new technologies in order to bring new users up to speed much more rapidly. It is noted that by shortening this learning curve new technologies can be implemented much more rapidly and their acceptance greatly enhanced.>