Sensemaking in collaborative exploratory search
Johanna Shelby, R. Capra · Proceedings of the American Society for Information Science and Technology · 2011
Abstract This paper reports on a study investigating the information seeking and sensemaking processes undertaken by groups engaged in collaborative exploratory searches. We conducted semi‐structured interviews with eight participants who each described two collaborative search experiences: one with friends or family who they knew well, and one with a project group for school or work. Our results highlight the importance of understanding the stages of a collaborative information seeking process, the need to support individual sensemaking efforts before sharing results, and current practices for summarizing and contextualizing results for collaborative sensemaking.