The impact of multimedia training on mental models of simple processes
Jeffery Washington, E. Rogers · 2002
The purpose of this paper is to describe work in progress on a project which is designed to study how multimedia training may impact people's mental models of simple processes. A tutorial is under development which helps people learn how to construct an abstract model of the steps needed to produce a letter on a typewriter, and how to change this model when the task moves to a computerized setting. Subjects have been recruited to participate in this study, and the current status of the project is discussed.