Effects of Increasing Users' Attention on Cost in Software Download Interfaces on the Internet
Gianluca Dini, Pierfrancesco Foglia, Cosimo Antonio Prete, Michele Zanda · 2007
In this paper we analyze how users behave on the Internet while dealing with software download. We present the results of a usability test performed comparing the Internet Explorer SP-1 software download interface with a wizard-based interface. Experimental results show that our 3-step wizard is effective in increasing users' attention level and is almost error free.