FUTURE DIRECTIONS FOR DEVELOPING DECISION SUPPORT SYSTEMS*
ROBERT H. BONCZEK, Clyde W. Holsapple, Andrew B. Whinston · Decision Sciences · 1980
Abstract A formal, generic description of decision support systems is introduced. This description views a decision support system as having three principal components: a language system, a knowledge system, and a problem processing system. Several systems that fit the generic decision support system idea, but are (for the most part) not the customary kinds of systems encountered in business applications, are described. The concepts and techniques employed in these systems can make important contributions to the emergence of more powerful business‐oriented decision support systems.