A visit to the information mall: Web searching behavior of high school students
Raya Fidel, Rachel K. Davies, Mary H. Douglass, Jenny K. Holder, Carla J. Hopkins, Elisabeth J. Kushner, Bryan Miyagishima, Christina D. Toney · Journal of the American Society for Information Science · 1999
This article analyzes Web searching behavior for homework assignments of high school students through field observations in class and at the terminal with students thinking aloud, and through interviews with various participants, including the teacher and librarian. Students performed focused searching and progressed through a search swiftly and flexibly. They used landmarks and assumed that one can always start a new search and ask for help. They were satisfied with their searches and the results, but impatient with slow response. The students enjoyed searching the Web because it had a variety of formats, it showed pictures, it covered a multitude of subjects and it provided easy access to information. Difficulties and problems students encountered emphasize the need for training to all involved, and for a system design that is based on user seeking and searching behavior.