An amalgamated model of software usability
Richard G. Holcomb, Alan L. Tharp · 2003
The purpose of this study was to develop a basic model of software usability for human-computer interaction that accomplishes two primary goals: to allow software designers to make quantitative decisions about which usability attributes should be included in a design, and to provide a usability metric by which software designs can be consistently rated and compared. The model of software usability presented amalgamates the results from much of the research on usability and organizes it into seven basic usability principles, their underlying attributes, and associated relative weights.>