Usability in ATMs
Ricardo Peres de Moraes, Emanuel Cardoso Pereira, Joslaine Cristina Jeske de Freitas, Italo Tiago da Cunha · 2011
The purpose of this research was create an electronic form and send it by mail to people. Therefore, the target is characterized by randomly chosen people who have a bank account and access it by Internet. People responded on usability at ATMs (Auto Teller Machines). Thus, it was possible to have a vision of usability in different banking environments in Brazil.