Argumentative human computer dialogue for automated persuasion
Pierre Andrews, Suresh Manandhar, Marco De Boni · 2008
Argumentation is an emerging topic in the field of human computer dialogue. In this paper we describe a novel approach to dialogue management that has been developed to achieve persuasion using a textual argumentation dialogue system. The paper introduces a layered management architecture that mixes task-oriented dialogue techniques with chatbot techniques to achieve better persuasiveness in the dialogue.