On an Integrated RAM Aware Enterprise Process Control System
Qian Wu, Li Fan · 2008
Among many phases in an enterprise process lifecycle, it is typically over process executions that various delays, sometimes even total loss of control, become inevitable. We propose key concepts and process models of an integrated enterprise process control system aiming at rectifying the common pitfalls. While preserving great simplicity and acceptability, the system integrates the Responsibility Assignment Matrix (RAM) directly into its key functional components, including work flow management, issue tracking, quality gating, document control, and access privilege management, so as to present actual process execution steps visually and insightfully to every member in all scopes in accordance with corresponding privilege assignments. Real world deployment examples demonstrate the system capability of improving enterprise process control effectiveness and efficiency.