Software Engineering Documentation Priorities: An Industrial Study

Andrew Forward, Timothy C. Lethbridge · 2002

This paper highlights the results of a survey of software professionals. The survey was conducted in the spring of 2002. The results are compiled from 50 individuals in the software field ranging from junior developers to managers and project leaders. One of the goals of this survey was to uncover how software documentation is used in industry and the extent to which, and under what circumstances, documentation can be effective. The data suggest somewhat conflicting views of the importance of documentation maintenance. In particular, participants responded that notso-up-to-date documents could still be an effective resource. Conversely, the extent to which a document is up-to-date was selected as one of the most important factors in determining its effectiveness. The results suggest that the software industry and academia may overemphasize the importance of document maintenance relative to a software professional’s tolerance of out-dated content.

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