Operational and experimental French telecommunication services using CNET speech recognition and text-to-speech synthesis
C. Athimon, D. Bigorne, B. Cherbonnel, D. Dubois, Christian Gagnoulet, Denis Jouvet, H. Marzio, Jean Monné, S. Py, Cassandra Sorin, M. Toularhoat · 2002
The paper presents a brief overview of current uses for CNET speech technology (speech recognition and text-to-speech systems) in interactive voice response services (IVR). Several services are described, and the latest evaluation of one ASR-based service is also outlined. Finally, the paper summarizes developments in the CNET ASR and TTS technology.>