A longitudinal study of spreadsheet program use
Sven Carlsson · 2003
Results from a case study on the use of a spreadsheet program (SP) are reported. The study focuses on the SP user's perceptions of the SP and their information environment (including SP models) and changes in those perceptions over a period of thirteen months. The approach has its roots in personal construct theory and in cognitive complexity theories. The results of the study provide insight into the impact of computer-based models developed by users of decision-support systems.>