Legitimacy at the Outskirts: Categories, Use, and Adoption in Marginal Communities
Christopher A. Le Dantec · 2009
In this paper I present three aspects of legitimacy as paramount when designing technologies for marginal users. The legitimacy of categories, use, and adoption is framed in context of the urban homeless. I argue, briefly, that the tensions that form around these aspects of legitimacy are as important to consider as the func-tionality or usability of technologies designed for the urban homeless as well as other marginalized groups.