Evaluation of the JISC Information Environment: student perceptions of services
Jillian R. Griffiths · Information Research · 2003
This paper reports results of a user study conducted in the UK to evaluate the digital information services and projects of the Joint Information Systems Committee's Information Environment, JISC's IE, (formally known as the Distributed National Electronic Resource, DNER) from an end-user perspective. The study was undertaken as part of the EDNER project (Formative evaluation of the DNER), a three year project funded by the JISC. Test criteria for the user study draw upon Quality Attributes which were first posited by Garvin in 1987 and subsequently applied to information services by Brophy in 1998. They have been further modified for this context.