Rigour at a trotting pace: A story from the user-centred design of smart Internet technologies
Maurice Castro, Supriya Singh · RMIT Research Repository (RMIT University Library) · 2004
We detail the tussle between the rigour and effectiveness of user studies for the user-centred design of technologies, drawing on the authors' experience within a UCD team. This discussion is as much a challenge between UCD researchers coming from different disciplines as it is between the UCD team and the technologists.