Ranking of Indian E-commerce Web-applications by Measuring Quality Factors
Priyanka Tripathi, Manoj Kumar M, Namita Shrivastava · 2008
This paper presents an evaluation methodology of quality characteristics of Web-applications using a broad, integrated, engineering-based approach. The authors have identified factors, sub-factors and metrics for the quality of e-commerce based Web-applications from user’s point of view. A small, controlled and well planned experiment is conducted in order to evaluate the quality characteristics of Indian e-commerce Web-applications using Logic Scoring Preferences(LSP) grounded on continuous preference logic as mathematical background.