Evaluating performance and quality of knowledge-based systems: foundation and methodology
Giovanni Guida, Giancarlo Mauri · IEEE Transactions on Knowledge and Data Engineering · 1993
A survey of knowledge-based system (KBS) evaluation methods is presented. The authors argue that these methods are partial, poorly systematic, and not easily applicable. An approach to KBS evaluation that comprises a precise definition of the concepts of performance and quality, a general evaluation methodology, and a set of criteria to support its practical application is presented. The proposed approach has been tried only partially and with rather simple test cases.>