IBM's network management approach
R. Campbell, Bruce Howard, Judith Lamb, J. Stevenson, A. Tennant · IEEE Communications Magazine · 1990
The management functions requested by customers, namely problem management, change management, configuration management, performance management, accounting management, and operational control of the network, are discussed, emphasizing the need for a solution that provides a seamless view of voice, data, and bandwidth management networks. IBM's approach to meeting these needs is described. It is a combination of offerings and a structure that permit the customer to mix and match IBM offerings and other vendors' offerings as well as its own products and modifications to provide a network management solution tailored to its unique requirements. Three examples of IBM's internal use of network management and a network management vision of how future networks may be managed are presented.>