Requirements Engineering: A User Perspective of Process Quality
Douglas Havelka · Journal of the Association for Information Systems · 2001
To ensure software quality the factors that impact the quality of the information requirements determination process should be managed. An empirical study was performed to identify and elucidate factors that affect the quality of the information requirements determination process from information systems users that have participated in the IRD process. The results indicate that there exist a set of factors that users from different organizations and systems development experiences agree upon as being critical to the quality of the information requirements determination process.