CHALLENGES IN SCALING E-BUSINESS SITES
Daniel A. Menascé, Virgilio A. F. Almeida · 2000
One of the challenges in designing and maintaining e-business sites is to ensure its scalability as the workload increases. This paper discusses a multi-layer reference model that can be used for capacity planning and analysis of e-business sites. The paper shows how to characterize the workload of e-commerce servers taking into account customer behavior patterns. It further explains how to use performance models to identify and analyze problems in e-commerce sites. Finally, a discussion on the performance impacts of authentication protocols is given.