More on errors, or, moron errors
T. D. C. Kuch · ACM SIGDOC Asterisk Journal of Computer Documentation · 1976
Diana Patterson (January, page 5) discussed "The index horror", or the results of trying to simulate alphabetical order by means of ordinary character-by-character computer sorting. Her example was "Workspaces" preceding "WAIT". Her diagnosis was the failure to equate upper and lower case forms of the same letter. But hold on, it gets worse.