PRODUCTIVITY AND USABILITY EFFECTS OF USING A TWO-FACTOR SECURITY SYSTEM
Dennis Strouble, Maj Alan, Siân Alsop · Journal of the Association for Information Systems · 2009
The Department of Defense has mandated the use of a two-factor security system for access and authentication. The increased security of such a system has been extensively researched by the military. This research uses a survey to examine the effects on productivity and usability of implementing such a system.