Modeling of interaction design by end users through discourse modeling
Cristian Bogdan, Hermann Kaindl, Jürgen Falb, Roman Popp · 2008
End users of software typically have to let someone else develop it and its user interface, or to learn to design and to program it themselves. Especially user interfaces developed by someone else may not fit well the given task. Designing and programming is hard and takes a lot of effort in general, and even more so for people not especially trained or experienced.