Resource allocation and performance evaluation in large human-machine organizations
Petros Kapasouris, Daniel Serfaty, J. C. Deckert, Joseph G. Wohl, Krishna Rao Pattipati · IEEE Transactions on Systems Man and Cybernetics · 1991
A methodology is presented for mapping the processes comprising a mission onto the capable resources within the organization such that the completion time of the terminal process in the mission is minimized. The authors then build a Petri net simulation directly from the output of the mapping algorithm to perform sensitivity analyses on the solution. This capability enables the analyst to study in an interactive way variations in the performance of the organization as a function of its workload capacity, the expertise distribution of its members, the task requirements, and the communication network linking the different resources in the organization.>